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03092350350

Welcome to EtsyCreative.com. Customer satisfaction is our priority. Please read our return and refund policy carefully.

📦 Returns

We accept returns under the following conditions:

The product must be unused and in its original condition.

Return request must be made within 7 days of receiving the item.

Items must be returned in original packaging with all accessories.

❌ Non-Returnable Items

Digital products or downloadable items

Customized or personalized products

Items damaged due to misuse

💰 Refunds

Once we receive and inspect your returned item, we will notify you.

If approved, your refund will be processed within 5–10 business days.

Refunds will be issued via the original payment method.

🔄 Exchanges

We only replace items if they are:

Defective

Damaged during delivery

🚚 Shipping Costs

Customers are responsible for return shipping costs.

Shipping charges are non-refundable.

📞 Contact Us

If you have any questions about returns or refunds:

📧 Email: info@etsycreative.com

📱 Phone: 0303-6538210

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